Capsule Home Full Review
Capsule Home has an overall score of 3.0 out of 5 stars, giving it a ranking of 12 of 22 online furniture brands.
To calculate Capsule Home's score, we look at a range of factors and compare them with other brands in the online furniture space. We look at overall brand popularity, Capsule Home's price point compared to other sofa-in-a-box manufacturer, as well as reviews they've received from customers. We look at performance in key product criteria such as price point, easy assembly, white-glove delivery, fabric options, pet friendly, eco-friendly materials, built-in charging ports and furniture customization. We also look at e-commerce features such as payment options accepted, discount policies, shipping and returns policies, and other customer service features.
Out of 1 review
, Capsule Home was rated 4.0 out of 5 stars for price competitiveness.
Capsule Home has competitive pricing, and is priced a bit lower than its competitors. We looked at Capsule Home's pricing for one or more popular products within its industry, then compared Capsule Home's prices vs. other similar online furniture brands. Based on this analysis, Capsule Home turned out to be slightly less expensive than other brands in the online furniture industry.
Here's how Capsule Home's prices compare with its competitors:
Please refer to Capsule Home's website for more details on their products and pricing, or review our updated price comparison grid to compare Capsule Home's prices with competitor brands in more detail.
— Knoji Staff reviewed Capsule Home on November 29, 2018, Read 1 price point review.
Out of 1 review
, Capsule Home was rated 3.0 out of 5 stars for fabric options.
Capsule's couch fabrics come in a variety of weaves, linens, felts, tweed, and leathers, in a large variety of colors. You can order swatches free of charge right here.
Capsule fabric customer reviews
As always, the best way to find out what the fabric is like at Capsule is to look to past customers for their experiences. Here's what we found:
"Just love this sofa. I have a big family and we all fit comfortably. It's firm, so looks a lot cleaner than some other sofas. And the fabric seems sturdy too and has yet to pill despite the amount of love it gets!"
- Jessica K., Frey Sofa
"In terms of fabric, the oatmeal is thin and light so we have already stained it."
- Katherine W., Kellan Sectional Sofa in Oatmeal
"Gray tweed is a very cool shade of gray and lighter than it looks online - almost has a purple tint to it. Great big, durable, comfy couch otherwise."
- Mackenzie A., Kellan Sectional Sofa in Gray Tweed
"When looking at the fabric samples that were sent, most of them were thin and did not have a backing to them, which would cause the material to roll. However, everything is lovely and is wearing well considering I've only had the items a few months. I was pleased to find such great design at an affordable price and to have furniture that didn't fall apart even though it was more affordable."
- Caitlin M., Freeman Sofa
Caring for Capsule fabrics
As far as cleaning your Capsule sofas or other seating, they offer this advice:
For leather, you apparently only need to clean it occasionally, thanks to Capsule's careful process of preservation. When you do need to clean, wipe down the leather with a warm, damp cloth and dry completely to remove dust and dirt. For the use of leather cleaning products, be sure that the product is designed for full grain leather.
Make sure to keep your leather furniture away from lengthy periods of sunlight exposure. This may lead to discoloration and weakening of the leather and the wooden frame.
For the leather chair, use a soft and dry cloth to clean the chair for regular maintenance. If the chair is stained, wipe up the stain with a dry cloth quickly, or use a small amount of leather cleaner on a soft sponge or cloth, and wipe the affected area gently.
For slip covers and fabric Capsule recommends professional cleaning only. You may brush or vacuum your furniture to remove dirt and dust. For other upholstered products, you can use water to clean suede products and light foam cleaner for all other fabrics.
In summary, based on many of the reviews I looked at, I'm going to rate Capsule a little lower on the fabric quality scale. That being said, it is cheaper than a lot of the other players in the market, so it might be a worthy trade-off for many shopper.
— Emily Helwig reviewed Capsule Home on October 17, 2018, Read 1 fabric options review.
Out of 1 review
, Capsule Home was rated 3.0 out of 5 stars for ease of assembly.
Capsule's website has very limited information when it comes to assembly. We assume that most of Capsule's furniture requires assembly on your part. For example, here is what the company says about assembly of their mid century modern couch:
If you don't want to have to assemble the furniture by yourself, you have the option of paying an extra $99 for assembly. Their website says:
"For an extra fee of only $99, we also offer customers Inside Delivery with Assembly Service. This includes delivery inside your residence to the room you choose and carrying the product up one flight of stairs from the building threshold (4-15 steps = 1 flight). If you need the product moved up additional flights, please contact us. The shipper will unpack the product and provide light setup that requires basic tools."
Customer reviews for Frey Sofa
Disha noted the ease of the sofa set-u in her review:
Patrick also commented on the painless assembly process:
— Giselle Krachenfels reviewed Capsule Home on November 15, 2018, Read 1 easy assembly review.
Capsule Home eCommerce Store Ratings & Features
High-level summary of Capsule Home store features, discount policies, availability of promo codes, payment methods accepted, and shipping and returns policies.
Capsule Home Discounts for Veterans, Seniors & Students
Capsule Home Shipping & Returns Policies
Capsule Home offers good service and support when it comes to shipping, returns and exchanges. Specifically, Capsule Home offers the following shipping and returns policies: free shipping
and free returns & exchanges
Capsule Home Payment Methods Accepted
Capsule Home does offer payment options beyond credit cards in their checkout process. Capsule Home did not accept the following payment options at the time of our last research: debit & prepaid cards
and Apple Pay
. Learn more at Capsule Home's website
Capsule Home Pricing Matching & Special Couponing Policies
Capsule Home does not currently offer any specific price matching or special couponing features for customers. Check for any updates on capsulehome.com.